Handy Golf LLC
Privacy Policy
Handy Golf LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you download, install, access, or use the Handy Golf mobile application (the "App") or visit our website at [www.handygolf.com] (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
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Account information: Name, email address, username, password, profile photo, age/date of birth (optional), handicap/index, preferred tee boxes, or other golf-related details when you create an account or register.
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User-generated content: Scores, shots, notes, photos/videos of swings/courses, comments, or posts if you use social or sharing features.
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Payment information: If you purchase premium features, subscriptions, or in-app items (handled by Apple/Google payment systems or [e.g., Stripe]—we do not store full card details).
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Contact/support data: Information you provide when contacting us (e.g., emails, feedback forms).
B. Information Collected Automatically
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Device and usage data: IP address, device type/model, operating system, unique device identifiers (IDFA/GAID where permitted), app version, browser type, and crash logs.
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Location data: Precise geolocation (GPS) when you use course GPS, yardage, rangefinder, or mapping features (with your permission via device settings).
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Performance and analytics data: Golf rounds played, shots hit, distances, scores, statistics, swing data (if using device sensors or camera), and interaction with features.
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Log data: Time/date of access, pages/features viewed, time spent, referring/exit pages.
C. Information from Third Parties
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If you sign in with Apple, Google, or Facebook, we may receive basic profile info (e.g., name, email, profile picture).
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Analytics partners (e.g., Google Analytics, Firebase) provide usage insights.
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Course/map data providers supply golf course information (may include location-linked data).
We do not collect sensitive personal information (e.g., race, religion, health data beyond fitness stats you input) unless directly relevant and with consent.
2. How We Use Your Information
We use the collected information to:
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Provide and improve the Services
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Authenticate accounts
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Process payments and subscriptions.
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Analyze usage to enhance app performance, fix bugs, and develop new features.
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Communicate with you (e.g., updates, support responses, promotional offers if you opt in).
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Comply with legal obligations, prevent fraud, enforce terms, and protect rights/safety.
We may also use anonymized or aggregated data derived from user activities—including swing recordings, motion data, gameplay (such as rounds, shots, and performance metrics), and other interactions with the App—to analyze trends, identify patterns, and improve the overall functionality, accuracy, and user experience of Handy Golf. This may include generating derived datasets, statistical insights, or machine learning models based on aggregated activity and performance information.
This anonymized data is stripped of any information that could reasonably identify you as an individual (e.g., names, email addresses, device identifiers, or precise locations are not retained in this form) and is used primarily for purposes such as refining algorithms, enhancing features like swing analysis and stat tracking, developing new tools and technologies, conducting research, and improving the platform for all users.
In some cases, aggregated and anonymized insights may be used in research, benchmarking, or product development activities related to golf performance and technology. However, Handy Golf does not share or disclose identifiable personal information derived from user recordings or gameplay data.
Any aggregated data, derived insights, models, algorithms, or analytics created from such anonymized information are considered proprietary to Handy Golf and do not identify individual users.
Users may choose to opt out of having their swing recordings, motion data, or related activity data used for platform improvement, research, or model training through privacy settings available within their account profile. Additional information regarding the use of recordings and motion data is described in the Handy Golf Terms of Service.
All such uses comply with applicable privacy and data protection laws.
3. How We Share Your Information
We do not sell your personal information. We may share data:
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With service providers (e.g., cloud hosting, analytics like Google/Firebase, map providers like Google Maps/Mapbox, payment processors) under strict confidentiality.
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If required by law, court order, or to protect rights, safety, or property.
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In connection with a merger, acquisition, or sale of assets.
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With your consent (e.g., sharing a round publicly or with friends).
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Aggregated/anonymized data for analytics or marketing (non-identifiable).
4. Location Data
The App relies on location services for core golf features (e.g., real-time yardages) or location on Swing Recordings. We request permission via your device. You can disable location access anytime in device settings, but some features may not function.
5. Data Retention
We retain your data only as long as necessary:
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Account data: While your account is active + 1 year after deletion (for backups/legal reasons).
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Usage/analytics data: Up to [2–3] years in aggregated form.
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Location/round data: Until you delete it or your account.
You can request deletion (see Section 7).
6. Children's Privacy
The Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have, we will delete it. Contact us if you believe a child provided data.
7. Your Privacy Rights
Depending on your location (e.g., GDPR for EU/UK, CCPA/CPRA for California):
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Access, correct, update, or delete your data.
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Opt out of certain processing (e.g., marketing).
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Withdraw consent (where consent-based).
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Portability of data.
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Object to processing or restrict it.
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Lodge a complaint with a supervisory authority.
To exercise rights, email [support@handygolf.com]. We respond within legal timeframes (e.g., 30–45 days).
8. Security
We use reasonable technical, administrative, and physical measures to protect your data. However, no system is 100% secure—use strong passwords and report suspicious activity.
9. Third-Party Links and Services
The App may link to or integrate third-party services (e.g., social sharing, ads). Their privacy practices govern their data collection—we are not responsible.
10. International Transfers
If you are outside the United States, data may transfer to and process in the US or other countries. We use safeguards (e.g., Standard Contractual Clauses) for such transfers where required.
11. Changes to This Privacy Policy
We may update this policy. Changes will be posted here with an updated "Last updated" date. Significant changes may include in-app notice or email. Continued use constitutes acceptance.
12. Contact Us
For questions or concerns:
Handy Golf LLC
336 East University Pkwy #1083
Orem UT 84058
Email: support@handygolf.com
Thank you for using Handy Golf! We strive to protect your privacy while delivering the best golf experience.